Privacy Policy

Glowtoure respects your privacy. This Privacy Policy explains how Glowtoure collects, uses, stores, and protects information submitted through our website, booking request forms, client consent and intake forms, contact forms, mobile service inquiries, payment checkout, and related communications.

By using this website or submitting information to Glowtoure, you agree to the practices described in this Privacy Policy.

Information We Collect

Glowtoure may collect the following information when you use our website, request an appointment, complete a consent or client intake form, submit a contact form, purchase a gift card or product, join a membership, or communicate with us:

• Name
• Email address
• Phone number
• Service preferences
• Appointment details
• Mobile service address, city, county, and ZIP code when requesting mobile service
• Message content or notes you submit
• Payment-related checkout information processed by our payment provider
• Gift card, membership, or product purchase details when applicable
• Basic, aggregated website usage information, such as pages visited, browser type, and referral source. We use a privacy-friendly, cookieless analytics tool (Vercel Web Analytics) that does not set tracking cookies or build advertising profiles

Glowtoure does not intentionally collect sensitive medical information through the website. If you choose to share allergies, skin sensitivities, recent treatments, pregnancy-related concerns, or other health-related details so we can evaluate service suitability, we use that information only for appointment safety, preparation, and service-related communication.

How We Use Information

Glowtoure may use collected information to:

• Respond to inquiries
• Review and manage booking requests
• Determine whether a requested service, time, location, or mobile service area can be approved
• Send appointment, payment, quote, preparation, aftercare, and policy-related communications
• Process deposits, payments, gift cards, products, or memberships through third-party providers
• Provide customer support
• Improve website performance and client experience
• Protect against spam, fraud, abuse, or security issues
• Maintain business records as needed for legal, tax, accounting, or operational purposes

Booking Requests, Deposits, and Payments

Glowtoure may collect booking information through our website and may redirect clients to a secure payment checkout for deposits or purchases. Payment information is processed by third-party payment providers such as Stripe. Glowtoure does not store full credit card numbers on our website servers.

Before an appointment is approved, your deposit secures your booking request and is applied toward your total. If Glowtoure cannot approve your requested appointment time, location, or service area, your deposit will be refunded or offered as a transfer or credit, as described in our Policies.

Third-Party Service Providers

Glowtoure may use trusted third-party providers to operate the website and business systems, including but not limited to:

• Payment processing
• Booking request management
• Email delivery
• Website hosting
• Website analytics
• Spam prevention
• Customer communication tools
• Gift card, membership, or product platforms

These providers may process information only as needed to provide their services to Glowtoure.

Text, Email, and Phone Communications

By submitting a booking request, contact form, quote request, or other inquiry, you agree that Glowtoure may contact you by email, phone, or text message about your request, appointment, quote, payment, preparation, aftercare, or related service updates. Message and data rates may apply.

Marketing messages, if used, will be sent only where permitted by law and with any required consent or opt-out options.

Mobile Service Addresses

If you request mobile service, Glowtoure may use your submitted address, city, county, and ZIP code to determine whether your appointment is inside our approved mobile service area, whether a custom quote is needed, and whether the requested location is practical and safe for service.

Glowtoure may decline or request additional information for mobile appointments outside the approved area or where location, access, timing, or safety concerns exist.

How We Share Information

Glowtoure does not sell your personal information.

Glowtoure may share limited information with service providers only as needed to operate the website, process payments, deliver emails, support booking workflows, provide customer service, comply with legal obligations, or protect the business and clients.

We may also disclose information if required by law, court order, legal process, fraud prevention, or to protect the rights, safety, or property of Glowtoure, our clients, or others.

Data Retention

Glowtoure keeps information only as long as reasonably necessary for appointment management, client communication, business records, legal obligations, tax/accounting purposes, dispute resolution, and operational needs.

Security

Glowtoure uses reasonable administrative, technical, and operational safeguards to protect information submitted through the website. No online system is completely secure, and we cannot guarantee absolute security of information transmitted online.

Your Choices

You may contact Glowtoure to request that we update, correct, or delete information you have provided, subject to legal, tax, accounting, security, and legitimate business record requirements.

You may also opt out of non-essential marketing communications where applicable. Appointment-related and transaction-related communications may still be sent when necessary to complete or manage your request.

Children's Privacy

Glowtoure's website is intended for adults, and we do not knowingly collect personal information online from children under 13. Spray tan services for minors under 18 are provided only with the consent and presence of a parent or legal guardian, who completes and signs the intake and consent forms on the minor's behalf.

Links to Other Websites

Our website may link to third-party websites, platforms, booking tools, payment processors, social media pages, or product platforms. Glowtoure is not responsible for the privacy practices, content, or policies of third-party websites.

Changes to This Privacy Policy

Glowtoure may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

For privacy questions or requests, contact:

Glowtoure
Plumas Lake, CA
916-597-4866
info@glowtoure.com